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Certifications

WELL

1. What is WELL

WELL (WELL Building Standard®) is a global third-party certification system that adds an evaluation axis of human health to best practices in building design, construction, and operation. It measures and examines various items that affect well-being. Health refers to overall wellness, including physical, mental, social, and environmental aspects, while Well-being is a concept that, in addition to health, encompasses not only being healthy in order to lead a happier and more fulfilling life, but also the meaning of well-being and fulfillment, which are important in life, including quality of life, stress management, positive emotions, growth, and self-actualization.

As with LEED®, the reviews and certifications are conducted by GBCI®(Green Business Certification Inc.) of the United States. The International WELL Building Institute (IWBI) is responsible for designing and deciding the system requirements. WELL was launched in 2014 with WELL v1. In 2018 WELL v2 pilot was launched, and in 2020 WELL v2. Starting in 2021, new projects need to be registered under WELL v2.

2. Eligible Projects

As a certification system that contributes to evidence-based health and comfort, WELL is designed to be adaptable to various project types, not just office buildings.

There are two main types of certification for individual buildings: WELL Certification and WELL Core. WELL Certification covers entire buildings and proprietary areas, while WELL Core covers common areas of tenant buildings. Certification is valid for three years and must be re-certified to keep its validity.

WELL Community, which evaluates well-being initiatives in building spaces, town blocks, and communities, is available. It is based on comprehensive, integrated, and resilient concepts and continues to expand globally.

In comparison to the WELL certification, which evaluates individual buildings, WELL at Scale enables to assess multiple facilities. There are two approaches to WELL at Scale: Enterprise and Portfolio. Enterprise evaluates all buildings owned or occupied by a firm or organization, while Portfolio evaluates multiple building configurations of five or more.

When evaluating projects under Enterprise, the WELL Score is utilized. WELL Score is a comprehensive score provided to demonstrate the progress of a company's ESG initiatives. On the other hand, when evaluating projects under Portfolio, the average score of each project pursuing WELL is used to represent the achievement.

LEED

3. Concepts

The WELL certification rating system consists of 10 concepts or categories: Air, Water, Nourishment, Light, Movement, Thermal Comfort, Sound, Materials, Mind, and Community, as follows.

WELL v2
【Air】
With people spending 90% of their lives in indoor spaces, clean indoor air is an important component of human health, and WELL focuses on the air concept with high standards for air quality monitoring, removal of airborne contaminants using activated carbon filters, and selection of building materials that help reduce VOCs.
【Water】
Clean drinking water is essential to good health. Unfortunately, data also show that many people chronically lack adequate water intake. WELL has established standards to improve the accessibility of drinking water and to remove contaminants through various filters.
【Nourishment】
Since a poor diet is not only detrimental to health but also leads to decreased productivity at work, WELL aims to help people achieve their ideal diet by motivating them to make healthy food choices and providing them with nutritional knowledge.
【Light】
It has been shown that exposure to sufficient natural light improves productivity and reduces the risk of health problems. WELL proactively incorporates natural light and provides spaces with a high level of comfort through lighting design that considers circadian rhythms and luminance conditions to prevent glare.
【Movement】
Today, most people are chronically inactive due to the increasing number of desk-bound workers. At WELL, design strategies to promote physical activity in built environments have been devised to incorporate movement into daily life.
【Thermal Comfort】
Thermal comfort has a significant impact on people's concentration and mood, and it has been shown that inappropriate space temperature and humidity can reduce productivity by an average of 14-15%. The WELL standard includes air conditioning zoning to accommodate individual subjective preferences and flexible dress code requirements.
【Sound】
Noise generated by ambient chatter and air conditioning equipment has been shown to interfere with concentration, memory retention, and mental arithmetic, while external noise from highways and other sources poses risks for sleep disturbances, hypertension, and myocardial infarction. WELL addresses concerns about the acoustic comfort of building occupants by improving acoustic zoning, air conditioning, and interior acoustic performance.
【Materials】
An estimated 95% of the chemicals primarily used in construction have insufficient data on their health effects. VOCs and SVOCs have various health effects, including respiratory irritation and cancer. WELL aims to reduce the risk of exposure to human health by limiting the content and emissions of hazardous substances in all building materials used in the indoor environment, such as floor coverings, furniture, and paints.
【Mind】
There is a strong connection between the human mind and body, and chronic stress can cause serious damage to bodily functions. Biophilia, art-infused building design elements, relaxation spaces, and regular user surveys provide a low-stress, productive building environment that supports mental and emotional health.
【Community】
Providing health knowledge and affordable access to quality health services for all people shapes health at the individual and community levels. WELL provides guidelines to help reduce health disparities, strengthen health literacy, and build a culture of health.

4. WELL Accredited Professionals

A WELL Accredited Professional ("WELL AP") is an accredited professional with expertise in WELL recognized by GBCI®(Green Business Certification Inc.).

WELL APs provide the advice necessary to help buildings seeking certification meet the requirements of the individual sections of the WELL rating system. Woonerf has several qualified professionals.

5. Process

The review and issuance of WELL Certification are conducted under the criteria established by GBCI®. The WELL Certification process includes both documentary review and on-site testing.

〈Application Procedure〉
1.Registration on WELL Online

Basic project information (project name, location, area, use, building owner name, etc.) is entered into WELL Online, and once the project registration is complete, the platform can be used.

2.Preparation of Application Documents

Prepare the necessary information for each feature and prepare the application documents.

3.Review

There are two types of reviews for WELL certification: The document review and the on-site testing review.

(Document review)

In the document review, the initial application is submitted once all the application documents have been drafted. After the initial review, the GBCI® review team will return the results along with their findings. Based on the findings, the applicant prepares and resubmits the final review documents with additional materials and reinforcement explanations. After passing the final document review, the project will move on to the on-site testing review step.

(On-site review)

During the on-site testing review, a third-party Performance Testing Agent will conduct on-site measurement and verification of predetermined items. GBCI® evaluates the on-site measured data, photographs, and other evidence and returns the on-site testing results. If there are any findings, the applicant will be required to address the findings and undergo another on-site review if necessary. WELL Certification is issued according to the score determined by the results of the document review and the on-site review. In order to maintain the WELL Certification, the project team must submit their annual report and undergo an additional review every three years.

WELL WELL

6. Certification Levels

Both WELL Certification and WELL Core are rated in four certification levels in accordance with the number of optimizations which are met (all preconditions must be met as well): Platinum, Gold, Silver, and Bronze, in order of highest to lowest levels. 80, 60, 50, and 40 points or higher are required, respectively.

WELL

7. Fees

In addition to consulting fees, project registration, document review, and on-site review fees are required to achieve the WELL certification. The review fee depends on the certification type and the project's total floor area . The renewals, which every three years also require documentary and on-site review fees.
For more information on fees, please refer to the following link: WELL Pricing:https://www.wellcertified.com/certification/v2/pricing Note: IWBI and GBCI® do not endorse the WELL summary, which is the sole creation of Woonerf. For more information about the WELL Building Standard®, please visit
WELL Pricing:https://www.wellcertified.com/certification/v2/pricing

Note: IWBI and GBCI® do not endorse the WELL summary which is the sole creation of Woonerf. For more information about the WELL Building Standard®, please visit wellcertified.com


1. What is WELL Health-Safety Rating

The WELL Health-Safety Rating is a global standardized rating system for facility management and operations, focusing on infectious disease control.

The WELL Health-Safety Rating is designed to help various businesses prioritize the health of their employees, visitors, and others. Once acquired, the WELL Health-Safety Rated seal at the entrance of the building can be a landmark. Displaying this seal widely communicates to building users that the management and operation of the building are in consideration of people's health, safety, and welfare, including infectious disease control, science-based facility cleaning and disinfection, air and water quality control, emergency preparedness, etc. Compared to the WELL certification, the review costs and the evaluation period are lower. The WELL Health-Safety Rating has been actively introduced in office buildings and large shopping malls in Japan for these reasons.

The WELL Health-Safety Rating belongs to the WELL certification family, along with the WELL Performance Rating and the WELL Equity Rating. It was designed and released in 2020 based on the findings of more than 600 experts in various fields, including public health, in a task force established in response to the COVID-19 pandemic.

2. Evaluation Items

The WELL Health-Safety Rating consists of over 20 features across five concepts (categories).

For a project to receive a WELL Health-Safety Rating, it must earn at least 15 points out of a total of 27 features, which consist of the five concepts plus Innovation features.

Because there are no preconditions (mandatory features) that must be obtained in the rating, it can be customized based on the type and use of the facility, allowing for flexibility in meeting the needs of the organization. There are no certification levels like in the WELL certification, and the rating is valid for one year.

WELL Health-Safety Rating (Q4 2022)
【SC】 Cleaning and sanitization procedures
SC1
Support Handwashing
SC2
Reduce Surface Contact
SC3
Improve Cleaning Practices
SC4
Select Preferred Cleaning Products
SC5
Reduce Respiratory Particle Exposure
【SE】 Emergency Preparedness Programs
SE1
Develop Emergency Preparedness Plan
SE2
Create Business Continuity Plan
SE3
Plan for Healthy Re-Entry
SE4
Provide Emergency Resources
SE5
Bolster Emergency Resilience
SE6
Establish Health Entry Requirements
【SH】 Health Service Resources
SH1
Provide Sick Leave
SH2
Provide Health Benefits
SH3
Support Mental Health Recovery
SH4
Promote Flu Vaccines
SH5
Promote a Smoke-Free Environment
【SA】 Air and Water Quality Management
SA1
Assess Ventilation
SA2
Assess and Maintain Air Treatment Systems
SA3
Develop Legionella Management Plan
SA4
Monitor Air and Water Quality
SA5
Manage Mold and Moisture
【SS】 Stakeholder Engagement and Communication
SS1
Promote Health and Wellness
SS2
Share Food Inspection Information
【SI】 Innovation
SI1~5
Innovation I~V
SI6
Gateways to Health-Safety

3. Process

【Review Institutions】

The WELL Health-Safety Rating, similar to the WELL certification and other ratings from the WELL family, is developed and administered by IWBI (The International WELL Building Institute) and audited by a third-party organization, GBCI® (Green Business Certification Inc. ).

The review and issuance of the rating will be conducted under the criteria established by the GBCI® (Green Business Certification Inc. ). All communication regarding the submission of application documents and the application process is conducted online.

【Review Process】
1.Registration on WELL Online

The platform can be used once the basic project information (project name, location, area, use, building owner name, etc.) has been entered into WELL Online .

2.Preparation of Application Documents

Prepare the necessary information for each feature in the application and prepare the application documents.

3.Review

Once all application documents have been prepared, an application for initial review is submitted. After the initial review, the GBCI® review team will return the results along with their questions and findings.

Based on this feedback, the applicant must prepare and submit the final review documents with additional materials and reinforcing explanations as necessary. If the applicant scores 15 or above in the final review, the WELL Health-Safety Rating is obtained, and the applicant will receive a seal and a certificate.

The WELL Health-Safety Rating is a document-based review. There is no on-site testing.

4. Fees

To obtain the WELL Health-Safety Rating, a project registration fee is required in addition to the consulting fee. The project registration fee (which includes the review fee) varies depending on the size of the project, ranging from $5,000USD for a standard project to $12,600USD for a large project.

For more information on pricing, please refer to the following link:

IWBI Homepage(Original):https://www.wellcertified.com/health-safety/pricing

Note: IWBI and GBCI® do not endorse the WELL Health-Safety Rating summary which is the sole creation of Woonerf. For more information about the WELL Building Standard®, please visit
wellcertified.com


1. What is WELL Performance Rating

The WELL Performance Rating is a roadmap for leveraging building performance and occupant experience data to make business decisions and change the organizational culture. Based on the WELL certification, WELL Performance Rating provides organizations with a measurable with a focus on building performance strategies and validation through field testing and sensor technology.

WELL Performance Rating is a system focused on continuous monitoring of key Indoor Environmental Quality (IEQ) indicators and pursuing performance best practices, with an eye toward the next phase of the pandemic. The main difference between WELL Health Safety Rating and WELL Performance Rating is that while WELL Health Safety Rating qualitatively evaluates the development and implementation of building and space management policies, WELL Performance Rating quantitatively operates through measurement and monitoring, and requires the use of qualified measurement personnel, measurement equipment that meets certain standards, and occupant surveys.

The WELL Performance Rating belongs to the WELL certification family, along with the WELL Performance Rating and the WELL Equity Rating. It was developed and announced by IWBI in 2021 as the second rating following the WELL Health Safety Rating. It has been designed with insights from over 120 multidisciplinary advisors, 42 WELL Performance Testing Organizations around the world, 10+ sensor technology market leaders, and 15+ WELL Enterprise Providers.

2. Evaluation Items

The WELL Performance Rating consists of over 30 features across seven concepts.

For a project to obtain a WELL Performance Rating, it must achieve 21 points or more out of the 7 concepts which consist of innovation items and 37 features in total.

Because there are no preconditions (mandatory features) that must be obtained in the rating, it can be customized based on the type and use of the facility, allowing for flexibility in meeting the needs of the organization. There are no certification levels like in the WELL certification and the rating is valid for 1 year.

WELL Performance Rating (Q4 2022)
【PA】 INDOOR AIR QUALITY
PA1
Meet Thresholds for Particular Matter
PA2
Meet Enhanced Thresholds for Particular Matter
PA3
Meet Thresholds for Organic Gases
PA4
Meet Enhanced Thresholds for Organic Gases
PA5
Meet Thresholds for Inorganic Gases
PA6
Meet Enhanced Thresholds for Inorganic Gases
PA7
Ensure Adequate Ventilation
PA8
Increase Outdoor Air Supply
PA9
Meet Thresholds for Radon
【PW】 WATER QUALITY MANAGEMENT
PW1
Verify Water Quality Indicators
PW2
Meet Chemical Thresholds
PW3
Meet Thresholds for Organics and Pesticides
PW4
Meet Thresholds for Drinking Water Taste
【PL】 LIGHTING MEASUREMENTS
PL1
Provide Visual Acuity
PL2
Lighting for Day-Active People
【PT】 THERMAL CONDITIONS
PT1
Provide Acceptable Thermal Environment
PT2
Manage Relative Humidity
【PS】 ACOUSTIC PERFORMANCE
PS1
Limit Background Noise Levels
PS2
Achieve Sound Isolation at Walls
PS3
Achieve Reverberation Time Thresholds
PS4
Meet Thresholds for Impact Noise Rating
PS5
Provide Enhanced Speech Intelligibility
【PM】 ENVIRONMENTAL MONITORING
PM1
Measure Air Parameters
PM2
Install Indoor Air Monitors
PM3
Promote Air Quality Awareness
PM4
Monitor Thermal Environment
PM5
Operable Windows
PM6
Assess and Maintain Drinking Water Quality
【PX】 OCCUPANT EXPERIENCE
PX1
Occupant Survey
PX2
Utilize Enhanced Survey
PX3
Utilize Pre- and Post-Occupancy Survey
PX4
Facilitate Interviews, Focus Groups and/or Observation
PX5
Survey for Thermal Comfort
【PI】 INNOVATION
PI1~5
Innovation I~V

3. Process

【Review Institutions】

The WELL Performance Rating, like the WELL certification and other ratings from the WELL family, is developed and administered by IWBI (The International WELL Building Institute) and audited by a third-party organization, GBCI® (Green Business Certification Inc.).

The review and issuance of the rating will be conducted under the criteria established by the GBCI® (Green Business Certification Inc.). All communication regarding the submission of application documents and the application process is conducted online.

【Review Process】
1.Registration on WELL Online

The platform can be used once the basic project information (project name, location, area, use, building owner name, etc.) has been entered into WELL Online.

2.Preparation of Application Documents

Prepare the necessary information for each feature in the application and prepare the application documents.

3.Review

Unlike other ratings, the WELL Performance Rating may require an on-site review and document review depending on the selected features.

Document Review

The initial application can be submitted once all the application documents have been prepared. After the initial review, the GBCI® review team will return the results along with their findings. Then, based on GBCI®'s findings, the applicant prepares and resubmits the final review documents with additional materials and supplementary explanations as necessary. After passing the final document review, the on-site review will take place in the next step.

On-site Review

During the on-site review, a PTA (Performance Testing Agent), a third-party organization recognized by GBCI®, will take measurements, and take photographs on-site. GBCI® evaluates the data collected by the PTA on-site and returns the results of the review. If there are any findings, a re-measurement on-site may take place after considering the balance of the total points.

Rating Issuance
If 21 points or more have been achieved based on the results of the document review and the results of the on-site review, the applicant will be accepted for the WELL Performance Rating and a seal and certificate will be issued.

4. Fees

In addition to the consulting fee, a project registration fee, and an on-site review fee to be paid to the PTA are required to obtain the WELL Performance Rating. The project registration fee (including document review and evaluation) is $5,000 USD for a single project, and there are discounts for public facilities and small business projects. There are also significant discounts for registering multiple projects. The on-site review fee varies depending on the scale of the project and is calculated by the PTA.

For more information on pricing, please refer to the following link:
IWBI Homepage (Original): https://www.wellcertified.com/performance/pricing

Note: IWBI and GBCI® do not endorse the WELL Performance Rating summary which is the sole creation of Woonerf. For more information about the WELL Building Standard, please visit wellcertified.com


1. What is WELL Equity Rating

WELL Equity Rating is a rating system to promote "Equity" including health, well-being, accessibility, diversity, and inclusion in an organization to improve corporate culture and employee health.

It is an effective tool for closing the gaps between people, helping to create equitable, people-first places, and improving an organization's ESG (Environmental, Social, and Governance), Corporate Social Responsibility (CSR), and social impact outcomes. It is an entirely new tool aimed at helping companies set new targets.

The WELL Equity Rating belongs to the WELL certification family, along with the WELL Health-Safety Rating and the WELL Performance Rating. The WELL Equity Rating was developed and launched in 2022 as the third rating, following the WELL Health-Safety Rating and the WELL Performance Rating. It was designed based on the findings of 158 advisors from various fields, including 44 co-chairs from 26 countries.

For more information on fees, please refer to the following link:
IWBI Homepage (Original):https://www.wellcertified.com/ratings/

2. Evaluation Items

For a project to receive a WELL Equity Rating, it must achieve a minimum of 21 points out of 49 features across the six concepts plus the Innovation section.

Because there are no preconditions (mandatory features) that must be obtained in the rating, it can be customized based on the type and use of the facility, allowing for flexibility in meeting the needs of the organization. There are no certification levels like in the WELL certification, and the rating is valid for one year.

WELL Equity Rating (Q3 2022)
【EE】User Experience and Feedback
EE1
Create DEI Assessment and Action Plan
EE2
Incorporate Integrative Design
EE3
Administer Basic Survey
EE4
tilize Enhanced Survey
EE5
Facilitate Interviews, Focus Groups, and/or Observations
EE6
Administer Baseline and Annual Surveys
EE7
Develop Stress Management Plan
【EH】Responsible Hiring and Labor Practices
EH1
Implement DEI Support Systems
EH2
Implement DEI Hiring Practices and Wage Equity
EH3
Disclose and Evaluate Responsible Labor Practices
EH4
Implement Responsible Labor Practices
【ED】Inclusive Design
ED1
Integrate Accessible and Universal Design
ED2
Provide Bathroom Accommodations
ED3
Promote Nature, Place and Culture
ED4
Enhance Lighting Environment
ED5
Provide Ergonomic Workstation Design and Control
ED6
Provide Enhanced Ergonomics
ED7
Implement Acoustic Work Zone Control
ED8
Enhance Speech Intelligibility
ED9
Provide Workplace Thermal and Lighting Control
ED10
Support Movement through Site Planning
【EB】Health Benefits and Services
EB1
Promote Health Benefits
EB2
Provide Enhanced Health Benefits
EB3
Offer Accessible Health Services
EB4
Offer Sick Leave and Flexible Work
EB5
Support Equitable Working Hours
EB6
Offer Childcare Support
EB7
Offer New Parent Leave and Support
EB8
Support Family Leave
EB9
Provide Mental Health Screening and Services
EB10
Provide Mental Health Screening and Services
EB11
Support Victims of Domestic Violence
【ES】Supportive Programs and Spaces
ES1
Offer Lactation Support
ES2
Provide Restorative Space
ES3
Provide Physical Activity Spaces
ES4
Select Preferred Cleaning Products
ES5
Ensure Local Food Access
ES6
Promote Food Quality
ES7
Accommodate Food Sensitivities
【EC】Community Engagement
EC1
Engage Community
EC2
Provide Community Space
EC3
Historical Acknowledgement
EC4
Allocate Affordable Housing
【EI】Innovation
EI1~5
Innovation I-V
EI6
Gateways to DEI

3. Process

【Review Institutions】

The WELL Equity Rating, like the WELL certification and other ratings from the WELL family, is developed and administered by IWBI (The International WELL Building Institute) and audited by a third-party organization, GBCI®(Green Business Certification Inc.).

The review and issuance of the rating will be conducted under the criteria established by the GBCI®(Green Business Certification Inc.). All communication regarding the submission of application documents and the application process is conducted online.

【Review Process】
1.Registration on WELL Online

The platform can be used once the basic project information (project name, location, area, use, building owner name, etc.) has been entered into WELL Online .

2.Preparation of Application Documents

Prepare the necessary information for each feature in the application and prepare the application documents.

3.Review

Once all application documents have been prepared, an application for initial review is submitted. After the initial review, the GBCI® review team will return the results along with their questions and findings. Based on this feedback, the applicant must prepare and submit the final review documents with additional materials and reinforcing explanations as necessary. If the applicant scores 21 or above in the final review, the WELL Equity Rating is obtained, and the applicant will receive a seal and a certificate.

The WELL Equity Rating is a document-based review. There is no on-site review.

4. Fees

In addition to the consulting fee, a project registration fee is required to obtain a WELL Equity Rating. The project registration fee (which includes the review fee) is USD 5,000 for a standard project, with discounts available for utility and small business projects. Significant discounts are available for multiple project registrations.
For more pricing information, please refer to the following link:

IWBI Homepage (Original): https://www.wellcertified.com/equity

Note: IWBI and GBCI® do not endorse the WELL summary which is the sole creation of Woonerf. For more information about the WELL Building Standard®, please visit
wellcertified.com